Returns & Exchanges
At Bio Sculpture, we are committed to your satisfaction and the integrity of our professional nail care products. If you are not completely satisfied with your purchase, you may return unopened and unused items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our dedicated customer support team via email with your order number and the specific items you wish to return to receive a Return Authorization Number.
Prepare Your Package
Securely pack the unused items in their original professional packaging, ensuring that all seals remain intact to qualify for a health and safety compliant return.
Ship to Warehouse
Affix the provided return label or use a tracked shipping service to send your package to our quality control center for inspection.
Quality Review & Refund
Once our technicians verify the condition of the products, we will process your refund to the original payment method or ship your exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing